This privacy policy explains how we process personal data when you use our website or contact us.

1.Responsible: Weloka Service GmbH, Königstraße 91, 23552 Lübeck, info@weloka.de

2.Purposes of processing: providing and securing the website, responding to inquiries, preparing and fulfilling contractual relationships, internal administration, and marketing communication with consent.We collect personal data when you visit our website, contact us, or use our services. This includes, for example, name, email address, IP address, and usage data.Categories of personal data: master data (e.g., name), contact data (e.g., email), content data (e.g., messages), usage data (e.g., pages visited, access times), meta/communication data (e.g., IP address, device information).

3.Your data is processed based on Art. 6 GDPR (e.g., consent, contract fulfillment, legitimate interest).

4.privacyPolicy.contactFormProcessing

5.To protect against spam and abuse, we use Google reCAPTCHA (provider: Google Ireland Limited or Google LLC). IP address and possibly further usage data may be transmitted to Google. The Privacy Policy and Terms of Service of Google apply. A transfer to third countries (e.g., USA) may occur; legal basis includes EU Standard Contractual Clauses.

6.We use cookies and similar technologies to provide the website (technically necessary) and – with consent – to analyze and improve it. Consent management is handled via Cookiebot. Local Google Fonts: webfonts are embedded locally; no data is transmitted to Google. Details about the cookies and services used can be found in the Cookiebot banner at the bottom of the page.

7.Analytics (Firebase): We use Firebase Analytics only with your consent to understand and improve the use of our website. The provider is Google/Firebase. Usage and device data may be processed and transferred to third countries (e.g., USA). Legal basis: Art. 6(1)(a) GDPR. You can withdraw your consent at any time with future effect.

8.Recipients: internal departments of Weloka Service GmbH and – where necessary – processors (e.g., hosting/CDN: Firebase, communications: Google Workspace (SMTP), bot protection: Google reCAPTCHA, optional analytics: Firebase Analytics, CRM: HubSpot). In addition, legally obligated recipients (e.g., authorities) where applicable.Data transfers to third countries: When using Google/Firebase services, data may be transferred to third countries (e.g., the USA). We rely on appropriate safeguards (in particular, EU Standard Contractual Clauses) and implement additional protective measures where necessary.

9.You have rights under the GDPR: access, rectification, erasure, restriction of processing, objection, data portability, and withdrawal of consent with effect for the future. Please contact us with your request.

10.If you have any questions about privacy, please contact: info@weloka.de

11.Changes: We may update this privacy policy from time to time to reflect legal changes or adjustments to our services. The current version is available on this page.

Last updated: November 14, 2025